Privacy Policy
Last Updated: March 2026
Your privacy matters to us. This Privacy Policy explains what personal information FindIt-ListIt collects, why we collect it, how we use and protect it, and your rights regarding your data. By using our service, you agree to the collection and use of information as described in this policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, billing address, and phone number provided during account registration or checkout.
- Payment Information: Payment card details are processed and stored securely by Stripe. FindIt-ListIt does not store your full card number.
- Usage Data: Pages visited, features used, time spent on the platform, browser type, device type, and IP address — collected automatically when you use our service.
- Communication Data: Any messages or inquiries you send to our support team.
2. How We Collect Information
We collect information when you:
- Register for an account
- Subscribe to a paid plan
- Use features of the FindIt-ListIt platform
- Contact our customer support team
- Browse our website (automatically via cookies and server logs)
3. How We Use Your Information
We use your information to:
- Provide, operate, and improve our services
- Process your subscription and payments
- Communicate with you about your account, updates, and support requests
- Send you important notices about service changes or security
- Detect and prevent fraud and unauthorized access
- Comply with legal obligations
We do not sell your personal information to third parties.
4. Who We Share Your Information With
We only share your information with trusted third parties who help us operate the service:
- Stripe — for secure payment processing
- Email/communication providers — for sending account and support emails
- Analytics providers — for understanding how users interact with the platform (data is anonymized where possible)
We do not share your data with advertisers or unrelated third parties.
5. Cookies
FindIt-ListIt uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and understand how you use our platform. You can control cookie settings through your browser, though disabling cookies may affect some functionality of the service.
6. Data Security
We take the security of your data seriously and implement commercially reasonable measures to protect it from unauthorized access, loss, or misuse. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. How Long We Keep Your Data
We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required by law to retain it longer (e.g., financial records).
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at support@findit-listit.com.
9. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete it, and the right to opt out of any sale of your data. We do not sell personal data. To submit a CCPA request, contact us at support@findit-listit.com with the subject line "California Privacy Request."
10. Children's Privacy
FindIt-ListIt is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the 'Last Updated' date at the top. For significant changes, we will notify registered users by email.
12. Contact Us
For privacy-related questions or requests:
- Email: support@findit-listit.com
- Website: findit-listit.com/contact